Bravo Customer Service

Shipping & Delivery

The shipping cost for your order is based on the total value of the order prior to application of any discounts or promotions.

Bravo provides full support customer service. Orders placed with Bravo Bra Pads before Noon during West Coast, Pacific Standard Time (PST), will ship out on the same business day by USPS (unless the Post Office is closed for a US federal holiday - see postal holidays below). Bravo Bra Pads business days are Monday-Friday, excluding federal holidays within the United States.

GET FREE SHIPPING! BUY ANY 3 or more Bravo Bra pad products and get FREE SHIPPING on your order to anywhere in the continental USA. Promotion will be applied automatically. Need help choosing 3 Bravo products? You have our full support ~ see our TOP 3 recommendations.

  • Please be aware that a signature is required for shipments that are made via Express International.
  • Shipping will be charged at the time of shipment.

2017 Postal Holidays

January 1

– New Year's Day

January 16

– Martin Luther King, Jr. birthday (observed)

February 20

– Washington's birthday (observed)

May 29

– Memorial Day

July 4

– Independence Day

September 4

– Labor Day

October 9

– Columbus Day

November 10

– Veterans’ Day (observed)

November 23

– Thanksgiving Day

December 25

– Christmas Day

 

Privacy & Security

Bravo Bra Pads is serious about providing full support customer service, including protecting the privacy of our customers. We do not sell, loan, rent, trade or give away customer information of any kind to any third party without your permission.

Bravo Bra Pads may contact customers about a current bra pad insert or bra pad product order by email and occasionally by telephone.

To ensure a secure transaction, all credit card information is gathered and sent securely. Credit cards are charged only when orders are shipped.

Using the Bravo Bra Pads Web site, signifies your assent to the above policies. Please feel free to contact Bravo with any concerns or questions regarding our policies.

If you have any questions regarding these terms and conditions, please email us at sales@brapads.com or call us toll free at 1-888-635-6415.

Copyright © 2007-2017 Bravo Bra Pads. All rights reserved.

Bravo Bra Pads Return/Exchange Policy

  • RETURN OR EXCHANGE SHIPPING must be shipped via USPS or USPS Priority Mail.
  • NEW CHARGES, CREDITS & REFUNDS will be charged or credited to the original form of payment.

EXCHANGES

Bravo Bra Pads will gladly exchange or refund any non-adhesive Bravo product that you are not completely happy with. The item MUST be returned to Bravo in its original condition within 30 days of receipt. You are responsible for the cost of shipping the exchange item(s) back to us. Additional charges for exchanges may apply (if the item you want costs more than the original purchase). You are also responsible for the cost of shipping the new item(s) from Bravo to your location. If the Bravo exchange item costs less than the original, Bravo will credit the difference back to you.

RETURNS DUE TO A MISTAKE MADE BY BRAVO IN THE ORDER

If Bravo Bra Pads has made a mistake on your order, please return the item(s) to Bravo with instructions for the what the correct product (size/color/style) needs to be. The return item MUST be returned to Bravo Bra Pads in its original condition within 30 days of receipt. Bravo Bra Pads will absorb the return shipping cost (you must ship the item(s) back to us using USPS priority or USPS regular mail) and the cost of shipping the product(s) back to you.

RETURNS BY CUSTOMER

Bravo Bra Pads will gladly exchange or refund any non-adhesive Bravo product that you are not completely happy with. The return item MUST be returned to Bravo in its original condition within 15 days of receipt. Returns will be credited to the original form of payment (excluding shipping and handling charges).  Please allow up to 3 to 4 weeks for us to receive your return and process your credit.  Once the return is processed, we will send an email confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.

  • Smoothies™ are our only adhesive product and they are not returnable or exchangeable.
  • Shipping and handling on returned merchandise is non-refundable.

RETURN SHIPPING ADDRESS

Bravo Bra Pads
1651 Skyland Drive
Lake Oswego, OR 97034  USA

Needing extra help or more bra pad insert information? Please call us toll free at 1-888-635-6415 and we will do our best to assist you.

Office Hours

Office Hours

Monday - Friday, 8am to 4pm
West Coast, Pacific Standard Time (PST)

Toll free: 1-888-635-6415

Customer Service

Bravo provides full support customer service. Bravo Bra Pads enjoys helping its customers ~ just as our products provide 'full support', we support our customers in their quest for better fitting bras and breast lift. If you need help solving a particular problem with bra fit issues (such as uneven breasts, post-mastectomy fit issues or sagging boobs) we will do our best to find the right bra pad insert to resolve your bra fit problem(s).

After Hours?

If you are needing assistance with Bravo Bra Pads products after hours, we're sorry that we've missed you. Please consider leaving us a message and we will respond as soon as we return to the office.

  • Visit our FAQs page for answers to Frequently Asked Questions about bra pads, breast forms and nipple covers
  • Call Bravo Bra Pads toll free at 1-888-635-6415
  • Send us your questions to us via email: sales@brapads.com
  • Perhaps there is a store carrying Bravo Bra Pads near you. Try our Store Locator

We Love Testimonials

If you would like to share a word or two about your Bravo Bra Pads shopping experience or the quality of our products, please send us your bra pad insert testimonials or nipple cover reviews. We will never sell or misuse your email (see our policy statement) and will only publish your first name. We are always glad to hear suggestions or recommendations for how we can better serve you, so please let us know. If you use one or more of our products in a way that may help someone else, please share your story.

Thank you, Jim & Doris of Bravo Bra Pads