Bravo Customer Service
Shipping & Delivery
The shipping cost for your order is based on the total value of the order prior to application of any discounts or promotions.
Bravo provides full support customer service. Orders placed with Bravo Bra Pads before Noon during West Coast, Pacific Standard Time (PST), will ship out on the same business day by USPS (unless the Post Office is closed for a US federal holiday – see postal holidays below). Bravo Bra Pads business days are currently Monday- Thursday, excluding federal holidays within the United States.
FREE SHIPPING on orders shipped anywhere in the continental USA. Promotion will be applied automatically.
- Please be aware that a signature is required for shipments that are made via Express International.
- Shipping will be charged at the time of shipment.
2021 Postal Holidays
– New Year’s Day
– Martin Luther King, Jr. Day
– Washington’s Birthday/President’s Day
– Memorial Day
– Independence Day (observed)
– Labor Day
– Columbus Day
– Veterans Day
– Christmas Day
Privacy & Security
Bravo Bra Pads is serious about providing full support customer service, including protecting the privacy of our customers. We do not sell, loan, rent, trade or give away customer information of any kind to any third party without your permission.
Bravo Bra Pads may contact customers about a current bra pad insert or bra pad product order by email and occasionally by telephone. To ensure a secure transaction, all credit card information is gathered and sent securely. Credit cards are charged only when orders are shipped.
Using the Bravo Bra Pads Web site, signifies your assent to the above policies. Please feel free to contact Bravo with any concerns or questions regarding our policies. If you have any questions regarding these terms and conditions, please email us at firstname.lastname@example.org or call us at 503-635-6415. Copyright © 2007-2021 Bravo Bra Pads. All rights reserved
Bravo Bra Pads Return/Exchange Policy
- RETURN OR EXCHANGE SHIPPING must be shipped via USPS or USPS Priority Mail.
- NEW CHARGES, CREDITS & REFUNDS will be charged or credited to the original form of payment.
Bravo Bra Pads will gladly exchange or refund any non-adhesive Bravo product that you are not completely happy with. The item MUST be returned to Bravo in its original condition within 30 days of receipt. You are responsible for the cost of shipping the exchange item(s) back to us. Additional charges for exchanges may apply (if the item you want costs more than the original purchase). You are also responsible for the cost of shipping the new item(s) from Bravo to your location. If the Bravo exchange item costs less than the original, Bravo will credit the difference back to you.
RETURNS DUE TO A MISTAKE MADE BY BRAVO IN THE ORDER
If Bravo Bra Pads has made a mistake on your order, please return the item(s) to Bravo with instructions for the what the correct product (size/color/style) needs to be. The return item MUST be returned to Bravo Bra Pads in its original condition within 30 days of receipt. Bravo Bra Pads will absorb the return shipping cost (you must ship the item(s) back to us using USPS priority or USPS regular mail) and the cost of shipping the product(s) back to you.
RETURNS BY CUSTOMER
Bravo Bra Pads will gladly exchange or refund any non-adhesive Bravo product that you are not completely happy with. The return item MUST be returned to Bravo in its original condition within 30 days of receipt. Returns will be credited to the original form of payment (excluding shipping and handling charges). Please allow up to 3 to 4 weeks for us to receive your return and process your credit. Once the return is processed, we will send an email confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.
- Smoothies™ are our only adhesive product and they are not returnable or exchangeable.
- Shipping and handling on returned merchandise is non-refundable.
RETURN SHIPPING ADDRESS (ship only - not a store location)
Bravo Bra Pads
1651 Skyland Drive
Lake Oswego, OR 97034 USA
Needing extra help or more bra pad insert information? Please call at 503-635-6415 and we will do our best to assist you.
Fall/Winter Hours (September-March)
- Monday-Thursday 8:30 am to 3pm
Spring/Summer Hours (April-August)
- Monday -Thursday 8:30 am to 3pm
- Friday, 9am to 1pm
West Coast, Pacific Standard Time (PST)
Helpful Customer Service
Bravo provides friendly customer service. Our team enjoys helping its customers ~ just as our products provide ‘full support’, we support our customers in their quest for better fitting bras, balanced breasts, and lift. If you need help solving a particular problem with bra fit issues (such as uneven breasts, post-mastectomy fit issues or sagging boobs) we will do our best to find the right bra pad insert to resolve your bra fit problem(s).
If you are needing assistance with Bravo Bra Pads products after hours, we’re sorry that we’ve missed you. Please consider leaving us a message and we will respond as soon as we return to the office.
We love reviews and testimonials!
If you would like to share a word or two about your Bravo Bra Pads shopping experience or the quality of our products, please send us your bra pad insert testimonials or nipple cover reviews. We will never sell or misuse your email (see our policy statement above) and will only publish your first name. We are always glad to hear suggestions or recommendations for how we can better serve you, so please let us know. If you use one or more of our products in a way that may help someone else, please share your story.
Thank you ~ from Doris and the Bravo team!